You will take part in a formal induction where you will receive all the information you need for your employment, including your Job Description, your employer’s Care Plan, and anything else your employer requires you to have to support you as their PA. You will have the opportunity to ask any questions you may have about the job and your responsibilities.
At the beginning of your employment you will receive all of the training required for your employer’s needs and care, from existing PAs or carers, family, external agencies and nurses. As your employment progresses your skills may be extended to encompass new job activities. It is important you have the training you need to be able to work for your employer.
For your safety and for the safety of your employer we will organise training relevant to your employer's individual needs.
This contains all the information for your employer’s care and lifestyle management. It will be kept in your employer’s accommodation to be accessed and referred to at any time. Contents Include:
•PA Job Description
•Completed MAR sheets (Medical Administration record)
•Equipment Operating Instructions
•PA Induction Handbook
•Induction Training for Personal Assistants
•Blank Forms & Timesheets
•University Health & Safety Information & Policies
Your employer will have an individual Care Plan, that details everything you will need to know about their individual care needs. It contains information on your employer’s disability, step by step instructions for their personal care - how they like things being done. Also any medication, equipment, and further support they may require. You can refer to it at any time, and it is advised that you do and ask your employer to clarify anything from the very beginning, that you may not understand.
You will be provided with a Job Description. This will outline the needs of your employer and anything specific to your job role as their PA, or within a team of PAs. There are two different types of PA; Live-In and Hourly Paid. These are defined by the level of care your employer requires.
There will be tasks that might not be detailed in the job description, which you will usually find in their Care Plan, and times when your employer will direct you as required. This will often be the case as only your employer knows exactly when and how they want things done, and it is your responsibility as their PA and employee to fulfil this role.
Amendments may be made to your job description from time to time in relation to your employer’s changing needs and your own ability.
A grab sheet contains important information about your employer and is “grabbed” in an emergency to give to health care professionals at A&E or if the emergency services are called so that the correct information is passed onto ambulance and medical staff. It can be as simple as a typed list with details of medication, the dosage, when and how much to take, a list of all relevant contacts and details of your employer’s disability.
A Medication Administration Record or MAR is the report that serves as a record of the prescribed medication administered to your employer. The MARs must be filled in every time you administer or give your employer any prescribed medication.
As you know being a PA is not just about care. Being a PA is about helping your employer do the things that they would have to do if he/she were able bodied. Tasks included in the domestic routine include your employer’s washing and ironing and cleaning of all living spaces that he/she is responsible for, including doing his/her share of cleaning the communal areas in a student flat. Also Included in the domestic routine are tasks such as charging, cleaning and maintenance of wheelchair, medical equipment, such as suction machines, charging mobile phone, laptop, tablet etc. Domestic routines are split into tasks that are done every day, every night, weekly and monthly.
Details of how to use and maintain your employers medical and mobility equipment together with a photograph of the settings.
This information is available from the university, usually from their accommodation department. Please ensure there is a copy of this policy in the in-house manual and that you familiarise yourself with these policies.
Master documents which can be photocopied for completion are found in the in-house manual and will include:-
Financial Transactions Sheet
Live In Timesheet
The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
Your initial employment is conditional upon the provision of a satisfactory Criminal Record Certificate (DBS check) of a level appropriate to your post. You will be required to consent to subsequent criminal record checks from time to time during your employment as deemed appropriate by your employer. AskJules, on behalf of your employer, will also ask for two references.
When you begin your employment you will receive an email from AskJules with a link to an online timesheet for you to complete weekly. There are two types of timesheet, for Live-In and Hourly Paid PAs.
Along with the In-House Manual, will be a PA Diary. It is you and your colleagues (the other PAs in your employer’s team) responsibility to keep this up to date, and use it to organise your employer’s care, especially if you are working shifts. It is useful to know what has been done previously or what needs to be done. Items to be written in the diary can include:
•Any medication given that day (include times and dosage).
•Domestic tasks completed.
•Any orders made, or prescriptions requested.
•Who’s on shift or when you have holiday booked.
•Anything important to remind your employer e.g. hospital appointments.