Traditionally most home based care services are centred around either Local Authority or independent care agencies providing regular visits from trained and vetted care workers, selected by the provider of the service and came at set times every day of the week. This works for many but you can, if you wish, choose the people you want to employ to provide your care and support services when you want it.
If you decide to employ a PA you will become an employer and will be responsible for the following:
Health and Safety including some obligatory training and insurance
Arranging working hours with your PAs and keeping records of the hours they work
Regular reporting - You will need to know how you have spent your budget
Pay staff wages and PAYE, NI, holiday pay, sick pay, end of year tax returns, etc.
Askjules can do all or some of this for you and still allow you the freedom to choose the people you want to provide this help.
Advocare is a proven management and “back office” service. We will support you as the employer of your PA (Personal Assistant). Our services include Personnel, Training, Payroll, Care Operations, Budgets, Finance and Banking. You always remain in control of your care, you can leave all the boring paper work and “stuff” to us and use your time for more interesting pursuits.
Askjules will administer all your statutory obligations as an employer and will support you every step of the way.
Our payroll service enables employers to pay their wage bills without the worry of having to work out tax and national insurance contributions. Askjules will administer all your statutory obligations as an employer including paying your PA’s salary, tax and NI on your behalf.
We will provide a personnel service incorporating regular PA appraisals and reviews, on going training, contracts of employment, employer’s liability insurance, employment law advice, disciplinary proceedings and health and safety.
To have the best support possible your PA needs to be trained to meet your individual needs. We can help make sure that your PAs are fully trained to support you. We can offer a range of training services which can include formal qualifications or specific training based around your support needs.
We can also offer training to clients themselves that help them manage their budgets and care services.
Askjules will work with you and support you as the employer of your PA with day to day operations including; organising your weekly care rota and roster around your diary, You choose who works and when and you decide who does what. This means that you remain in full control of your life and how you live. The rota will incorporate each week’s emergency and backup arrangements to cover for unexpected absences and sickness
We provide personalised stationery including timesheets and payslips which give a professional image and ensures that your staff never forget who they are working for!
Managing the cash flow is one of the most demanding and important activities, askjules will assist you every step of the way. You decide what you want and askjules will help you budget to achieve this.
You will need to know that you have spent money for the purpose Askjules will help you keep up to date with financial records and provide you with the information you need.
If you are worried about overspending your budget and putting enough aside to pay your PAs Askjules can ensure that agreed and limited funds are readily available for general activities by supplying you with a cash card facility that can be used at cash points or to purchase services e.g. Pay for a taxi, buy a cinema ticket. This service can also be used in the event of you not having or not wanting a bank account – askjulescan create a client account which can be managed to your instructions.
You will have the assistance of the askjules team who are available seven days a week. They can answer any questions you might have along the way and will help you resolve any issues. A dedicated qualified advocate will visit you on regular basis and will make sure that the service you are receiving is what you want and that the care meets the standards demanded by the Care Quality Commission, previously known as the Commission for Social Care Inspection (CSCI).
The first visit from askjules is free without any obligation to use the Askjules service.
Askjules recognise that every individual is unique and no support package will be the same. Therefore the amount of Askjules input will vary enormously and so will the cost. A full written quotation will be provided for you with no pressure to make hurried decisions.
Askjules offer a flexible service. Clients can decide how much or how little help they want in managing their budget and support requirements. Askjules makes it practical, possible and easy to be in charge of your life.
Clients are in charge of who visits theirhome.
Clients decide the times they want their support, by speaking directly with their PA.
Askjules relieves the burden of employment and administration.
Askjules enables families, where appropriate to be involved in arranging care for a family member at home, irrespective of distance
Askjules clients often feel safer at home when they are supported by people they know and trust.
An Askjules advocate will also make regular visits to offer independent help and support.
Traditionally most home based care services are centred around either Local Authority or independent care agencies providing regular visits from trained and vetted care workers, selected by the provider of the service and came at set times every day of the week. This works for many but you can, if you wish, choose the people you want to employ to provide your care and support services when you want it. 
